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When I boot with Windows 95 through parallel port, my system freezes while booting.

This will occur for DriveMate device connected through parallel port, under the following situations:

• This problem may be due to PS/2 type mouse. Disable Mouse type from the BIOS and try booting through an external serial mouse. You can boot into Command prompt of Windows 95 to recover data from the mirror disk.

• If this happens when you are attempting a Fast Boot, then the parallel port design on the system you are using is not 100% IBM AT compatible. Try using CTL-Z only to boot.

• The external hard disk is not spinning up to speed because of a long reset time. Try doing a soft reset of your system by pressing CTL-ALT-DEL keys and see if the problem goes away.

• One of the drivers installed in your Windows 95 is conflicting with the parallel port boot process. Press F8 when the message "Starting Windows 95…." Comes up and choose Safe Mode Command prompt and check if you get the C:> command prompt. If you do, then you have to restore the mirror disk to get back the original data or from the command prompt retrieve your files from the external disk.

• Go to the CMOS settings in your computer and set the Parallel port type to ECP/EPP if it is available. Then try re-booting the computer. If it still fails after displaying the Windows 95 Logo, try and boot into Safe Mode. If this works then you have a 32-bit driver that conflicts with the boot process from the parallel port.

• If the message "Missing Operating System" or "Invalid System Disk…" appears, go to your CMOS settings, choose Auto Detect Hard disk and choose LBA mode of access and try again.
   

When I try to create an extra partition in my external hard disk I get an error, "unable to find link in the partition table".

This will occur under the following situations:

• If already there are 4 primary partitions created using system commander.
• If a primary partition is created after extended partition or an Extended partition is created without any logical drives. Even using FDISK you cannot partition the extra space.

When I try to restore I get the option, "LBA mode or Non-LBA mode".

If your hard disk capacity is around 540 Mega Bytes, then the disk can be accessed in two ways: LBA mode and Non-LBA mode. Since it is not possible to determine which mode of partitioning existed on the internal disk, try LBA mode restore first and see if the system boots through the internal disk. If this fails, try Non-LBA mode restore. This will make the system to boot through the internal disk.

When I use any removable drive (2.2 GB), my system detects as 540 MB drive?

This problem is due to LBA mode. Some BIOS will not detect removable drives grater than 540MB. You have to go to BIOS and change the detection mode as USER, and MODE as LBA mode and reboot the system.

I have my source hard disk as Windows 2000/XP in FAT16 file system, I upgraded to my new hard disk with higher capacity with FAT32 File system. When I booted my new hard disk it displays as "Could not find NTLDR"?

After you have upgraded to your new hard disk, replace your internal hard disk. Using Windows 2000 Rescue Disk and your Windows 2000 installation CD-ROM disk choose Repair option and then follow the instructions. Now after re-booting your system will work fine.

While upgrading I have selected not to create extra partitions. How do I create extra partitions after DriveUpgrade?

You can use any one of the Disk partitioning utilities to create extra partitions in your new hard disk. You can use some utilities like Microsoft's FDISK (in Win98)& DISK MANAGEMENT (in Win2000), CompuApps SWISSKNIFE. Etc.,

After upgrading FAT16 file system to FAT32 file system my computer does not boot.

Upgrading to FAT32 from FAT16 will work for OS systems like Windows 98, Windows 2000, Windows 95B (OSR2) or later, Other Microsoft OS like MS-DOS, Windows 95 (first release and service pack 1), Windows NT 3.51, Windows NT 4.0 will not support FAT32 file systems. If you have upgraded to your new hard disk with any one of the OS which does not support FAT32 file systems, your new hard disk will not work

How do I backup my critical data from hard drive, without Mirroring or upgrading?

Install your DriveWizard in your computer and reboot your computer. See CUSTOM DRIVE SELECTION in section 4.7 DriveSync - Select Custom Drive.

How do I expand my NTFS partition when upgrading?

DriveWizard does not support for expanding NTFS/HPFS partitions while upgrading, ie., your destination hard drive partition will be of the same size of your source hard drive. (Note: Next version of our software is expected with this support)

I have partitions in my hard drive but DriveWizard displays a message "No valid partitions found"?

Current version of DriveWizard does not work with Windows 2000 or Windows XP dynamic disks. It will display a message box "No valid partitions found". You can convert the dynamic disks into basic disk using Windows Disk Manager and you can upgrade or mirror using driveWizard.